Privacy Policy
Last updated: February 16, 2026
Who We Are
Soaply ("we," "us," "our") is a soap and cosmetics calculator tool operated by Caruso Business Solutions LLC, based in Milledgeville, Georgia. Our website is located at www.soaply.net.
Information We Collect
Account Information
When you create an account, we collect:
- Email address
- Name (if provided)
- Password (stored securely using bcrypt hashing)
Usage Data
When you use Soaply, we store:
- Saved recipes and recipe versions
- Supply inventory data
- Batch logs
- Custom oil profiles
- Recipes you share to the Community Recipe Library
Payment Information
Payments are processed by Stripe. We do not store your credit card number, CVV, or full card details on our servers. Stripe handles all payment data under their own Privacy Policy. We receive and store only a Stripe customer ID and subscription status.
Analytics Data
We use Google Analytics 4 to understand how visitors use the site. This collects anonymized data such as pages visited, session duration, device type, and approximate location (country/region level). Google Analytics uses cookies (see Cookie Policy below).
How We Use Your Information
- To provide and maintain your account and saved data
- To process subscription payments
- To send transactional emails (password resets, account confirmations)
- To improve the site based on usage patterns
- To respond to support requests
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Cookies
Soaply uses the following cookies:
| Cookie | Purpose | Type |
|---|---|---|
| next-auth.session-token | Keeps you logged in | Essential |
| soaply-cookie-consent | Remembers your cookie preferences | Essential |
| _ga, _ga_* | Google Analytics (traffic analysis) | Analytics |
You can manage your cookie preferences at any time using the cookie banner or by clearing cookies in your browser settings. Analytics cookies are only loaded after you consent.
Data Storage and Security
Your data is stored in a secure PostgreSQL database hosted by Neon (US region). Passwords are hashed with bcrypt. All connections use HTTPS/TLS encryption. We take reasonable measures to protect your data, but no method of electronic storage is 100% secure.
Your Rights
You have the right to:
- Access your personal data (available in your account settings)
- Delete your account and all associated data (available in account settings)
- Export your recipes (PDF export available for Pro users)
- Withdraw consent for analytics cookies at any time
If you are located in the European Economic Area (EEA), you have additional rights under the GDPR, including the right to data portability and the right to lodge a complaint with a supervisory authority.
Third-Party Services
- Stripe — Payment processing (Privacy Policy)
- Google Analytics — Site analytics (Privacy Policy)
- Vercel — Hosting (Privacy Policy)
- Neon — Database hosting (Privacy Policy)
Children's Privacy
Soaply is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of Soaply after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or your data, contact us at:
Caruso Business Solutions LLC
Email: support@soaply.net
Milledgeville, GA 31061